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Safety and safeguarding

Safety comes before scoring.

Our assessments ask about intimidation, pressure and control. Some people answering them are not safe. This page explains exactly what we do about that.

If you are in immediate danger

Contact your local emergency services now, or go to someone you trust in person.

When you are able to, write to us and we will connect you with a Guide trained for exactly this — one line is enough, and you do not have to explain anything. hello@letstalkmarriage.app, or WhatsApp us on +1 (980) 327-2341. Use a device only you have access to. We reply to a person, not to a case number, and we tell nobody that you wrote.

Quick exit

Every page on this site carries a Quick exit link at the top. It leaves the site immediately. If someone can see your phone, use it rather than the back button.

What we never do

What happens when an answer raises concern

The safety questions in the Discernment Check have a threshold. If your answers cross it, you do not receive a Map or a score. You receive a short, calm page that says what you have described is not normal and not your fault, offers to connect you with a Guide trained for exactly this, and gives you a way to reach a real person by email or WhatsApp. Nothing is sent anywhere without your instruction, and nothing you answered is kept.

Contact us for help, or for more information. Write one line to hello@letstalkmarriage.app or WhatsApp us on +1 (980) 327-2341, and we will connect you with a Guide trained for this — or find you a local service if that is what you would rather have. You do not have to explain anything.

Our Guides

Every certified Guide completes an examined safeguarding module before they can debrief anybody. It covers recognising coercive control, the difference between conflict and abuse, what to do when a report raises a flag, how to refer, and what never to say to someone who has just told the truth for the first time. Guides are required to refer rather than manage cases beyond their competence, and a Guide may not debrief a couple they are personally entangled with.

The Guide’s edition of a couple’s report flags specific concerns — coercion, addiction, undisclosed debt, an undisclosed child or a prior marriage — and each flag carries a written escalation protocol rather than a suggestion.

Your data

Your answers never leave your device and are never stored by us — there is nothing on our servers to breach or to demand. What we may hold, if you chose to share it, is your email address and a summary score. You can ask us to delete that at any time by writing to hello@letstalkmarriage.app, and we will confirm in writing when it is done. Full detail is on the privacy page.

Children

Our assessments are for adults. We do not knowingly collect information from anyone under eighteen. Where a report indicates a child may be at risk, our Guides are instructed to follow local mandatory reporting law, and this overrides confidentiality.

Telling us we got it wrong

If a Guide has behaved badly, or a report caused harm, write to hello@letstalkmarriage.app with the word safeguarding in the subject line. A named person reviews every such message, certification can be withdrawn, and we will tell you what we did.